Hi, I can't make calls. It keeps saying "we cannot complete your call since there is no active plan in my account", even though my online account indicates "active". When other people try to call me, they also hear the same message "no active plan in...
I am in the Greater Vancouver area, I have 604 phone number and I can call 604 numbers without any problem. I haven't tried calling 236 numbers until yesterday and realized it doesn't work.The data for the newer plans seem to be 3G only whereas the f...
Thanks for the suggestion. I tried both 236-XXX-XXXX and 1-236-XXX-XXXX and kept getting the same message that this call requires long-distance add-on.
Hi, I also have the same problem. I have province wide plan in BC with 604 area code, and try to call 236 area code which is also BC, but it keeps saying it is a long distance call not covered by my plan and asks me to get an add-on. Has anyone got t...
