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Thanks, I might have to do this if they don't fix the issue.I was told the bank declined my virtual visa, but I checked with the bank, they did not decline it and I had sufficient funds so it has to be a Public Mobile issue that they need to fix.I re...

There is a major problem.... too many of us now have unusable phones today as our funds were not taken from our accounts!

Thanks for your suggestions. I have done both and will now do the ticket idea.

HELP! I have never had a problem with auto-pay until today. It says my account isn't active.... I have funds in the bank and this morning I can't use my phone for texts or calls... why! This is urgent as I have a medical appt this afternoon where you...