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I've been with public mobile for 2  years and since the beginning I could not access my account as my daughter and hubby set it up for me and didn't write anything down....how do I go about getting this fixed

Hey guys I've been with public mobile for 2 years and since day one my username and password were wrong. When I try to use my email as username it won't allow me to type the whole email....where do I start so I can fix this and be able to access my a...