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Hi @gblackma, Thanks for your suggestion. Tried the steps but still failed to connect using mobile data. 

Hi, It's Model no is: SM-J730G Thanks.

Hi, Thanks for your reply. But I cannot enter APN details because it prompted settings are not available for the user. Hope anyone can help with this. Thank you. 

Hi, It's Samsung Galaxy J7 Pro. Is it compatible with the Sim? Thanks.

Hi, Please include Samsung Galaxy J& Pro in the list so I can use my mobile data soonest because I needed it at work. Thank you. Maria Paz Mariano