Yes, and thanks for the information. For context I made several requests, filled out the same form 3 times, had to re-confirm information already given to them (e.g. 'is this the number you want ported?'), and then would get a message in the morning ...
Not only is my old account is still active, it is with Telus. As a result not only am I paying for 2 lines (though only using 1), this delay has cost me another (avoidable) $80 because I am paying to keep my Telus account open while I wait. It takes ...
As someone who has been trying to get his number ported for 3 WEEKS (!) having provided all the information you require, I would say this process is anything but seamless.