I'm having this same problem and same message. My problem is that I am traveling today and can't add any add-ons while my account is suspended. Very frustrating. I still have service. Please help
Today is my renewal day for my account. I have sufficient funds (I have auto pay). I understand this is something that is normal each time the account is renewed. I still have cell service but I cannot add any add-ons-- very frustrating. I need to ad...