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Okay. Thanks. By the way I rebooted my computer accessing the internet. I must go but will get to later today.

I did all you said with the exception of rebooting my device (my phone). I lost my phone so cannot reboot. My submit button is greyed out still. I tried to pay the extra $5. This is frustrating as I want to reactivate my account so I can try phoning ...

I have lost my phone. I suspended my service. I cannot find my phone still (4 weeks now). I want to reactivate to see if I can call it again in case someone tried to turn it on. It is not letting me reactive my phone. I have a $25 plan. I have $20 in...