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Rui · 01-03-2020

I was a new customer on the last day of 2019 Black Friday and was promised that the first month would be free. But just now when I checked my RBC bank account, I found I was charged $44.80 on Dec 3rd, 2019. I do not understand. Public mobile should n...

Rui · 12-03-2019

I was referred by my friend and just joined Public Mobile at the last minute of Black Friday Promotions. My friend's referral code is xxxxxxxxxxx and I am 100% sure that I provided this code when I activated my SIM card. But neither of us have receiv...

Rui · 01-03-2020

But if I choose to stay, I won't get any credit? Where did eastern time written in Black Friday promotions?

Rui · 01-03-2020

Thank you! I am in Metro Vancouver and when I activated the SIM card, it was after 9:00, which means the next day for eastern time. But I had no idea of that! If I knew this, I would have never transferred from Fido to Public Mobile!I have another qu...

Rui · 01-03-2020

The activiation was on Dec 2nd. I am 100% sure there are 30 days free. But where is it? I just keep paying. What if I did not pay attention to what I have paid? Public Mobile will never give me $40 credit? I do not understand.

Rui · 01-03-2020

If it is free for the second 30 days, why I was charged again today? Today is the beginning of the second 30 days.

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