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I am trying to get my previous bills prior to 6 months but under self serve it only lets me go back to september 2019. Can someone help please?

I have the most expensive plan I should have 8 gigs of data and for some reason all my data had been disappearing this month. I just topped it up 2 days ago for $30 and just got a text saying 95% of my data is gone again. But when I sign into my acco...