why my account password keep changing automatic

[zmh1175]

I didn't change my password. why every time it changed by itself? how it happened? this is 3rd time already. some1 please help and please tell me why.

[kav2001c]

@zmh1175 I had similar issue that resulted in being locked out from account multiple times. I *suspect* it has something to do with my password not being valid based on the error messages.

I tried a different one and so far so good...

[Shazia_K]

Hello @zmh1175,

I'm sorry to hear about this, 

Could you please send me a private message with your Public Mobile phone number? I will be glad to assist you further. 

Thanks,

Shazia

[NDesai]

This should not have happened. 

Are you talking about your self-serve account or community account?