08-06-2019 07:43 PM - edited 01-05-2022 08:29 AM
I have referred my famil member to join public mobile since Jul 4 2019, but i didnt get $1.00 off from auto pay and my family member didnt get $10.00 too. I know it will use code for referral from Jul 24, the agent inserted my phone number when he processed the activation in the referral column on that day!
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08-10-2019 12:51 PM
I would contact the moderator team about this. Good luck!
08-07-2019 06:37 PM
@alanyhtang wrote:I have referred my famil member to join public mobile since Jul 4 2019, but i didnt get $1.00 off from auto pay and my family member didnt get $10.00 too. I know it will use code for referral from Jul 24, the agent inserted my phone number when he processed the activation in the referral column on that day!
Agent is right. There weren't codes on July 4. Only phone number was used. After asking the moderators, it could take a few days.
08-07-2019 12:42 AM
Likely if you follow the above guidelines you should both get your referrals. Mine took some time to post but not as long as yours, so there is a chance it may have gotten missed somehow and they can hopefully add it on for you. Good luck
08-06-2019 07:50 PM
Contacting a moderator would be your best bet.
08-06-2019 07:47 PM - edited 08-06-2019 08:38 PM
@alanyhtang wrote:I have referred my famil member to join public mobile since Jul 4 2019, but i didnt get $1.00 off from auto pay and my family member didnt get $10.00 too. I know it will use code for referral from Jul 24, the agent inserted my phone number when he processed the activation in the referral column on that day!
@alanyhtang Ask your family member to message the mods and ask nicely to add the credit.Include both your phone number and your referral code in the message.
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