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04-16-2018 01:29 AM - edited 01-04-2022 04:06 PM
Hi.
1. I used have refer a friend reward from my wife no. And my wife is still using same phone ,but reward is gone.
2. I already paid 90 days payment. If I change to 30days other plan before finishing bill cycle, can I have credit for diference?
Even if i change 30days plan, can i keep current reward ?
( if i am 18mth user of pm, when i change plan it will be 0mth or 19mth for next month )
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04-16-2018 01:35 AM
Hi @Whanjo,
@Whanjo wrote:Hi.
1. I used have refer a friend reward from my wife no. And my wife is still using same phone ,but reward is gone.
2. I already paid 90 days payment. If I change to 30days other plan before finishing bill cycle, can I have credit for diference?
Even if i change 30days plan, can i keep current reward ?
( if i am 18mth user of pm, when i change plan it will be 0mth or 19mth for next month )
1 If both accounts remained active, you should be receiving the referral reward. You should contact the moderators about this
2 If you change the plan in the middle of a cycle, there is no credit for the unused portion. However, you can make the change, and tell the system to only change the plan at the end of the current cycle.
3 If you change your plan, you are still on mth 18/19 (as far as loyalty rewards are concerned).
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