Urgent added US roaming add-on- account suspended

[Tekeste]

I am traveling in USA and added US roaming add on. The next days it shows that my account is suspended and my plan has expired. Add on was added on Dec 12 and it says service has expired on Dec12.

I have opened a ticket #6369-4781. I would greatly appreciate if a MOD can look into this.

[CaNuCk07]

@Tekeste  Unfortunately this is a known bug right now.  Best thing for you to do is send a private message to the moderators to help get this corrected.  Its your best option.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...