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Subscription on hold

SadieSmith
Great Neighbour / Super Voisin

Hi there. On the website it says my subscription is on hold but when I try to renew /pay it won’t let me. It should auto pay so not sure what is going on. 

1 REPLY 1

slusagm
Mayor / Maire

yes, autopay will fail sometime

Try to use this link to load money to resume service.  If you are in one of those provinces that need to pay E911 fees, add enough on top of the plan amount or it won't renew

https://myaccount.publicmobile.ca/en/account/payment/funds/card

 

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