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Sim activation issue

intermancheri
Great Neighbour / Super Voisin

Upon activating, I didnt realize i could not pay with my mastercard debit, it said payment not valid. I hit continue and it reloaded to the main page. my email did not save upon registering for me to login and access my account. I tried to recreate a new account, it now says my sim card is currently locked and for me to close all browsers and restart. it keeps saying the same thing......

1 REPLY 1

mimmo
Retired Oracle / Oracle Retraité

hi i think you had an activation error.  you will need to contact the mods for help incude your sim number. 

 

Edit: your cc may have also been charged, this happens ocassionally, ie portal crashes charges cc and activates sim but doen't create user and thus says sim invalid. 

 

but sim lockederror message  i have not heard of before so my expplanation might be wrong.

 

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