05-04-2017 02:43 PM - edited 01-05-2022 02:02 AM
Hi,
My plan is supposed to renew today on May 4. I made the payment two days ago (the money is in the account balance), but the plan is still not renewed so I can't use my phone.
I need it urgently.
Please help.
Solved! Go to Solution.
05-04-2017 03:46 PM
05-04-2017 02:47 PM
Hi @geodrag,
I'm sorry to hear about this,
Can I please ask you to send me a private message with your Public Mobile phone number?
I will be glad to look into this for you.
Thanks,
Shazia