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Re: redeem points

animal1
Great Neighbour / Super Voisin
  1. me too, i redeem 20, but it not happen, but already deduct my point
  2.  
1 REPLY 1

slusagm
Mayor / Maire

@animal1 

Check again using Browser with Incognito mode to avoid cache problem .  You should see it showing up as $20 Available funds, but it might take 24 hours

if you really don't see the $20 credit, ask PM.   Simply open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA  code when login, use email to receive code instead of SMS if you cannot receive the text on the phone.)    When open Chatbot ticket, Type the question Submit ticket and select Contact Us to get to ticket open screen       

But if you have trouble using Chatbot to open ticket, then message PM using this link:
    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

PM will reply to your community inbox,  between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

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