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Re: Porting Out Issues

Jenny-Xinyi
Great Neighbour / Super Voisin

I am in the process of porting out of PM, it's been more than 24 hours, and I still have not received the "transfer authorization message" yet.   Any idea?  Wondering why it takes so long?  

3 REPLIES 3

Jenny-Xinyi
Great Neighbour / Super Voisin

Thank you so much,  I just sent a private message to CS_Agent.   Hope the best.  

Jenny-Xinyi
Great Neighbour / Super Voisin

Yes, my account is active and I can receive text message, but so far, I still have not got any message from Public mobile. 

slusagm
Mayor / Maire

Your account is active and able to receive text?

Ask PM why it takes long, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

CS_Agent will reply to your community inbox, check here:

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

 

 

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