No service

[dmss1]

I took my entire family cell phone service over to Public Mobile from another provider. Both kids goes to university hours out of town and I am now unable to communicate with either one of them for the last few days..  This has been a frustrating ordeal trying to get service for the last few days with no assistance .

All accounts shows to be valid online but we are unable to recieve incoming call and do any texting..   So Frustrating. Can anyone assist..

Thanks

[mimmo]

Do the old sim cards work?

If it's a stuck port you will need to provide the account info and name on the old accounts for each public mobile account 

[passiveegg]

Okay seems like their is a port in issue for their lines. You will have to contact the @CS_Agent and they will assist you. You will have to give them your phone #, acct # for verification.