No Data for almost a week - future dated plan failed

[Zamzam_B]

My change date was December 7 to the Fall Promo and it hasn't changed yet. I even contacted moderators and no reply. PM even charged me for the fall promo. Can someone please help? I need data ASAP. Moderators please help.

[Mary_M]

Thank you for confirming @Zamzam_B, we're glad to hear that you're up and running!

Welcome to Public Mobile 🙂

Mary

[Zamzam_B · Accepted solution]

I finally got my data today.

[rkreddyb4u]

:)-

[Zamzam_B]

@rkreddyb4u Hopefully.

[rkreddyb4u]

I assume all your services are working fine, hopefully switch to fall promo plan gets resolved asap with the help from mod team

[Zamzam_B]

I did. On Friday to @Shazia_K, Saturday to @Jeremy_M and today to @Mary_M. Still waiting for response. Sadly, not happy at the moment.

[rkreddyb4u]

ohh - only mod team can help on this topic @Shazia_K, please private message all details to mod