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Missing credit

bectacular
Great Neighbour / Super Voisin

When I signed up there was an awesome promo for $10 off a month for 8 months and now it is missing from my profile after only 3 months. What's going on??

5 REPLIES 5

ShawnC13
Oracle
Oracle

@bectacular wrote:

When I signed up there was an awesome promo for $10 off a month for 8 months and now it is missing from my profile after only 3 months. What's going on??


When did you sign up and what plan was it on?

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Naepalm
Mayor / Maire

@bectacular wrote:

When I signed up there was an awesome promo for $10 off a month for 8 months and now it is missing from my profile after only 3 months. What's going on??


If your plan has not changed then contact the moderators and see what is going on. That's a pretty slick promotion though! 

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Staliger
Mayor / Maire

@bectacular Did you change your plan recently? What plan are you in?

iliketotalk
Mayor / Maire

@bectacular Hello what plan are you on have you recently change your plan downgrade it?

gblackma
Mayor / Maire

@bectacular if you switched your plan, you lost that promotion. Stay safe. 

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