I'm coming from Virgin Mobile and I've been waiting for about half an hour. I know with most other providers it's either instant or takes up to an hour. What does Public state as a reasonable amount of time to be waiting.
I'm coming from Virgin Mobile and I've been waiting for about half an hour. I know with most other providers it's either instant or takes up to an hour. What does Public state as a reasonable amount of time to be waiting.
I have helped three of my 4 of my co-workers and three of them ported basically instantly. I was surprised. Like the moment I popped in the PM sim card, it is already using its phone number.
Put your old sim in. It should still get calls. Or if have a spare phone use both sims.
Contact mods if nothing happens after 2-3 hours include all relevant info sim number old account name and number and phone number and email used to sign up
Thank you. So that worked but now I only can make outgoing calls no incoming.
That's a normal behaviour when porting processes. Wait a few hours and then you will get a text stating your port is complete. Power cycle your device and then check if everything is working. If not, you can reach out to the Moderator_Team and they will fix it if there is any problems.
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
For me it was done within 5 minutes, the only reason why there might be a delay would be if there was an issue matching the account on Virgin side with yours. If it takes any longer contact the @CS_Agent to look into it and they should be able to resolve it asap.
