12-04-2016 12:23 PM - edited 01-05-2022 01:10 AM
With the new pricing in effect making it not worthwhile as well as a complete lack of success in changing over to Public Mobile's service. How do I opt out?
12-04-2016 01:39 PM
12-04-2016 01:07 PM - edited 12-04-2016 04:20 PM
typically if you have paid than that money is gone.
by new pricing do you mean the regular 6gb/provincial calling and global texting for $120/90 days?
Is there similar pricing by other carriers for a similar plan?
12-04-2016 12:56 PM
Hey @jesseberg, if you attempted to activate new line during the promo period, you keep paying that price once your line is up and running.. even if it takes 2-3 weeks to sort it all out. The new prices in effect are for new customers that join after the promo period expired.
If you wish to opt out, the only way to do so is by contacting PM support staff. Either a private message to any one of the mods or a webmail via the "Get Help" page. Include the sim card number to help speed things up.