11-02-2018 06:43 PM - edited 01-05-2022 02:23 AM
Who the neck do I talk to to fix my phone? 3 days and it's still not working
11-03-2018 08:44 AM
@Darren3 wrote:I don't know this lost stole trick you are talking about... I just wanna be able to talk to someone who works for this stupid company.
@Darren3 I provided a link to it in your last thread.
The trick has worked for many people in similar situations as you.
As for talking to someone you can only message mods and get in line 72+ hours reply time.
https://www.publicmobile.ca//get-help scroll down to
Our Customer Support Team
11-03-2018 07:30 AM
You will find the lost stolen feature if you click on plans and add ons...hope it works for you..
11-03-2018 07:16 AM
My phone says it's active but I can not call or text... when I call out it says I don't have a active long distance plan I can't text... I wasn't even trying to call a long distance number I have the $30 Canada wide calling unlimited text and picture text and 500mbs but phone hasn't worked in three 4 days now
11-03-2018 07:13 AM
I don't know this lost stole trick you are talking about... I just wanna be able to talk to someone who works for this stupid company.
11-02-2018 07:39 PM
Mods are replying in 72+ hours
Have you tried the lost stolen trick? That was suggested in your previous thread?
11-02-2018 06:56 PM - edited 11-02-2018 06:57 PM
@Darren3, you need to be a lot more descriptive than that. The community has some very resourceful people, but none of us are clairvoyant. Please tell us more detail and someone should be able to provide suggestions. I suggest start by examining your online account for anomalies.
11-02-2018 06:44 PM - edited 11-02-2018 06:50 PM
@Darren3 wrote:Who the neck do I talk to to fix my phone? 3 days and it's still not working
What seems to be the problem?
Is it active?
Is it suspended?
If active try the lost/stolen feature.
If you're on the $10 plan maybe you've consumed your quantities.
Did you send a message to the moderator team?