Generic Error new SIM card

[dotDylan]

I'm having issues when trying to switch out my SIM. I've tried logging in and out multiple times.

[Mavi]

@Shazia_K I have a same issue . I am trying to replace my sim card with nano . Its givicng me generic error log in again . I delete all history from my chrome didn't work

[Shazia_K]

Hello @dotDylan, 

I'm sorry to hear about this, 

Did you try clearing caches/cookies? Please try using google chrome. 

If you still require assistance, simply send me a private message with:

New sim card: 

Old sim card: 

Thanks,

Shazia