4 hours ago
My family have all lost access to their data.
I'm wondering if there's any acknowledgement from Public Mobile /Telus? I just want to know whether the issue is being addressed.
Thanks
3 hours ago
Toggling airplane mode worked for me
Alot of people have same issue over the last 2 days. No announcement has been made regarding any outages or issue. Try turning airplane mode on and off.
Message them to reprovision your account for you.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If the chatbot doesn't work, message them directly at the link below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
