03-06-2018 04:37 PM - edited 01-05-2022 04:23 AM
I've got an offer to move to Koodo, but I have recently payed for my next 3 months period (I have 3 accounts). Can you transfer the balance to Koodo?
03-07-2018 10:08 PM
what about long distance packages. i still have close to $15 left, would i be able to get any of that back?
03-07-2018 07:03 AM - edited 03-07-2018 07:04 AM
03-06-2018 06:41 PM
@p7474wrote:I've got an offer to move to Koodo, but I have recently payed for my next 3 months period (I have 3 accounts). Can you transfer the balance to Koodo?
As stated the $100 credit is for your lost pre-paid time with PM. If you have an actual balance in the PM account (not just next 3 months) some have been able to negotiate with Koodo for it. Again actual real balance you can show.. the prepayment for 3 months does not actually show as a balance. So if you added $50 to the account for later use ask Koodo for it
03-06-2018 06:22 PM - edited 03-06-2018 06:23 PM
Hi @p7474,
I belive that is what the $100 billing credit they are offering you is for, to cover any recent payments you've made to renew y our plan with Public Mobile.
03-06-2018 04:40 PM
They will only give you $100 credit when you move to koodo. You can try contacting koodo and see if they will give you additional credits for recently renewing.
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