03-02-2021 03:04 PM - edited 01-06-2022 02:13 AM
I just downgraded my plan from 25$ to 15$, it required me to load 25$ before i was able to change my plan so now i have 25$ on my account. My question is if i sign up for autopay now how will the funds be subtracted? will they take money from my balance first? what happens to the remaining 10$ balance after they take 15$ next month?
Solved! Go to Solution.
03-02-2021 04:07 PM
@wheresmydataPM wrote:accidentally accepted my own post as solution, sorry. but thanks to both who replied to this thread
I have removed it. I haven't looked around at who answered your question, but it'll now allow you to re-choose.
03-02-2021 03:48 PM
Please click the 3 vertical dots and change your solution.
03-02-2021 03:46 PM
accidentally accepted my own post as solution, sorry. but thanks to both who replied to this thread
03-02-2021 03:45 PM
cheers
03-02-2021 03:29 PM
@wheresmydataPM : Yes. Everything flows in and out of Available Funds. Credits get added whenever. Rewards get added at renewal. Add-ons are paid for from it. Renewals are paid from it. Autopay is only triggered at renewal when insufficient Available Funds. And only for the needed amount extra.
03-02-2021 03:23 PM
If i do sign up for autopay they will take 15$ for next month, but for the month after that will they take 10$ from balance and 3$ from my bank?
03-02-2021 03:09 PM - edited 03-02-2021 03:10 PM
Balance first. You are ok....no money will be held up for a period of time.
Sign up for auto-pay for the $2 off. My auto-pay never kicks in because I prepay.