cancel
Showing results for 
Search instead for 
Did you mean: 

Autopay not rolling over

dhedeman
Great Neighbour / Super Voisin

I was expecting Autopay to make a payment on my credit card this moring, however, I received a message saying it was not accepted.  Can anyone help here?

2 REPLIES 2

Mana
Mayor / Maire

@dhedeman if your service is working fine then please just wait till tomorrow and check if your autopays goes through. 

 

If your service is not working then please follow @ShawnC13 advice and send a private message to @CS_Agent

ShawnC13
Oracle
Oracle

@dhedeman, if you got a message saying your autpay did not go through and your phone is not working. 

You will need to message a MOD for assistance, click on this link Moderator Team
to send a private message .
In your message please include:
* PM account email address
* PM phone number
* Detailed explanation
Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Need Help? Let's chat.