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Account is suspended

sassymama84
New in Town / Nouveau en Ville

How do I fix this? I already paid and it still says account suspended. If this can’t be fixed how do I get my money back? 

3 REPLIES 3

Robbins
Great Neighbour / Super Voisin

I'm having the same issue, cant get into My Account either to try and fix it. But after clicking My Account it takes me to a page with just this:

{
  "message":"Request header or cookie too large"
}

Timer
Mayor / Maire

@sassymama84 

 use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page  is showing status: Active.

 

you will get verification code by email or SMS
and inserting the 6 digit number and not press anything
just wait a 5 second automatically be login,,

 

Reactivation issues (still in suspend) (publicmobile.ca)

dust2dust
Mayor / Maire

But are any of your services working? Log in to your account using another browser or device and see if it says anything different.

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