Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, For anyone wanting to take advantage of the deal, I have an extra Sim card that I have not opened. Ordered it for someone who decided to not swap (They were chicken!) Please let me know if you would like it. Just looking for my $5 back Thanks
Hi, I am just wondering if I end up putting a payment on my account before my auto renewal (I like to keep ahead of the curve), Will I lose my auto pay benefits that I get monthly?
I tried to activate my sim card and open an account yesterday. After completing all the steps and making the payment, I got an error stating that the activation request has failed but my payment went through and i have been charged $135. Now i dont e...
phone haven't worked for over 24hrsmessaged mods alreadypeople keep recycling same garbage info over and over....do I gotta spam and bump my threads to be noticed?
Hello,Unable to use my spouses number as referrer . Getting message - The number entered does not belong to a valid Public Mobile Subscriber.Can you please fix ?Thanks !
Please help: I activated my SIM last night and ported my number from Telus. At the end of activation, got the message "Your activation request has failed. Please contact Public Mobile for help." But now I have no service from Telus. I tried loggin...
Hi, I tried to activate my sim card and port my mobile number from wind, and i stuck at "Alternate Phone Number Regex Help" error. I did research and tried different broswers, and I am still unable to pass this section. Can anyone able to help me p...
what is going on? seriously? i messaged some mods yesterday...guess there off today? ohh well? how do i fix my phone? this is INSANE...we have to rely on mods to msg us back? can't send/recieve txtcan't recieve incoming calls WWWOOOOOOOW
Just want to posta good news story in this community. I followed the guidelines posted below and within 15 mins the entire process was done. SO happy. This is a great community. Just want to tell folks that if you follow the instructions posted in t...
I chose usa and Canada unlimited plan. But on the final page I got plan which I never selected. I have the printout of my plan. As per the summary page my plan will expire before ONE month. I chose plan for 90 days. One month plan cost is $210 plus t...
Hi! I just switched to PM last night and so did my boyfriend. He added my number as someone who referred him, but he is not showing up in my account as someone I referred. I had given him the number before the port. Does that make a difference? Than...
We all know that PM is overwhelmed with numerous issues that have been happening to new activations. And there have been a lot of postings expressing frustration. Rather than having everyone vent seperately and discourage from people midd We've all h...
Hi there I tried to activate this sim yesterday and activation did not work and it locked the sim card, i got email from telus this morning saying sorry to see you go... now i dont have a working phone PLEASE HELP!!
Hi, I have been trying to get ahold of someone for 4 days - my second account that I am trying to get set up gave me an error when i activated and my card was charged. We are unable to log into the account and the SIM is showing as unregistored. To...
Guys please help ..I need to have ads on today as I am travelling to other province and be able to recieve calls.. I have 120 dollars plan with autopay my reward was 6 dollars.. Moment ago, I purchased $8 ads on plan and computer was saying that I wi...
Hello, Last evening, I ported over from Char and the whole process went pretty smoothly. I received email from PM with my summary of plan and add on's. I also received following text from PM ", "Public Mobile here: To complete your request to move ...
I have just added 200 mints for 8 dollars and paid sucessfully .. .but I don't see that ads on were added and can not make calls outside of my province. Could someone please help?
Hi everybody My issue is that I can only make outgoing calls (appears as a private number on caller ID) with my newly activated sim. I am unable to send or receive texts, receive calls, or even use data. My phone initially showed up with "no servic...
HI, Last night, as soon as I switched to new 90 days, $120 plan, my phone starts showing strange behaviour, Any incoming call goes to answering system, and phone does not ring.For any outgoing call(local), I get the message that, I need long distance...
@Dave_M @Brooke_CPlease consider sharing some stat with us next week when the promotion is over. I would really like to know how many accounts have came on board.i would also like to know your current total active accounts.
I just have a strange problem on my LG G4I switched to Public Mobile 2 weeks ago and everything worked ok even without resetting the phone like some other people with LG G4.Today, I noticed that I couldn't open the websites from the chrome browser. I...
Hi everyone,I just joined PM today and while I can't say these last 6 hours have been great, I can't say it's terrible.The things I enjoyed so far on PM is that my SIM was delivered today that was ordered on Tuesday right before midnight which I thou...
Anyone else here experiencing data interruption in richmond/Vancouver west area?No data service since 9:15pm
I'm trying to port my number from Koodo to Public Mobile. The email addresses are different but it still says I need to contact Public Mobile for assistance. I've sent a private message to one of the mods but 2 days later it still shows as unread. I ...
I signed up for PM plan on Monday November 14, and sent an email to PM asking them to port over my Koodo number. Why does it say that they will get back to you within 48 hours if they won't? It's been over 72 hours since I sent the email, and I've he...
Hi all,I want to port a number over to public mobile eventually but I also want to sign up for the $38 promo before it expires. If I sign up for the $38 promo under a new number on public mobile, will I be able to port over a (Telus) number at a late...
Other carriers which offer monthly plans (not prepaid) usually allow you to suspend your account for one or more months in the event you are travelling outside the country and will not use your service for that time. They also reduce the chrages to ...
I sign up for $40, 4gb, unlimited talk and text. My question is is there limit of 4gb per month or i can use 5gb in first month and for next two months i have 7gb remaining? I have alread used up 3.9gb in first 15 days. If i go over 4gb in next 15day...
I have been trying to get the PUK code for the past three days. Did send email and also private messaged two moderators. No single response. My phone worked fine until I missed something during the sim card security setup and got locked, asking for a...
my question is if i sign for a new account and get a PM # , can i port my real number dec 15 ?thanks for any adviceEd
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