Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi All, Is there a way to see the bill of payment per month as pdf instead of transaction payment history? Thanks so much!
I am new this past month to Public. I have the 5.5 Gb data plan but my data is no longer working at 4.6 Gb used (same is happening with my brother's - at 4.6 as well). Why?
I was wondering, if it is possible to get the tracking number. I work full-time and I am not usually at home, when the delivery happens.
I just switched to public mobile a couple days ago. I can make calls, send and receive texts, use data, but it’s not allowing not incoming calls. All my iPhone settings seem fine. Thanks
My data ran out for the month and I have addon data around 300MB left. However, the data was not automatically activate instead, I have NO data signal. Hope I don't have to do this everytime data usage exceed. That's why I purchase the addon to av...
Hi there, Hoping if someone can help. I just ported my number to PM at my local London Drugs and was wondering how long it will take for me to see both the $20 LD activation credit and the $10 refer a friend credit. So far I only see that I received ...
Hello, I don't usually use the voice call option too much on my phone. And I never really had any issue with drop calls before, but today when I was on the phone with the warranty department of Dyson Canada my call was dropped. Originally, I though...
I've tried to reboot my phone and checked my account and settings, but calls disconnect shortly after they go through. I can't even call voicemail. LTE is fine, however. Are there any service interruptions? I need my talk back. Thanks
I tried making a payment but it can't verify my credit card. Any other way to make this work? It's the same card I used at Walmart when I started.Thanks,O
I can send plain text msgs , however if I try and attach a photo or camera shot...it fails with a nice red msg in messenger (Android) saying "message not sent : service not activated on network" Pm MMS network dead?
Just wondering if this has ever come up as a suggestion: Just noticing a number of customers/users not happy with not receiving a response from a MOD in a certain period of time. And in my experiences I believe it's not just that they have not hear...
My account was due yesterday, the money was in my account, and it obviously kicked in...BUT...at 2:05 am yesterday morning, I received the following text:Public Mobile here. You have used 75% of the data included in your service. Go to publicmobile/s...
Hi All, I just joined PM on the 4.5G promo plan. Below is a summary of my plan.This plan includes:- 4.5GB at 3G Speed- Unlimited Canada-wide Talk- Unlimited International TextWhen i travel to another province, do I get to use my PM services locally ...
I've tried twice to activate my sim card, it kept telling me my card provider wouldn't let the payment go through but I've been charged twice and my sim card still isn't activated.
Can anyone help me on this problem? Thanks a lot!
As the topic says, I havent had much of any coverage in the Cowichan Valley since Sunday. I don't know what happened but I used to always have at least 1 to 2 bars and now I constantly have no service. Even when in Crofton at most I have 1 bar but it...
@Alan_K, your efforts haven't gone unnoticed! The video thing has caught Mobile Syrup writer's eyes. https://mobilesyrup.com/2018/07/23/public-mobile-knowledge-base-articles-videos/
I just signed up and switched from Rogers yesterday. I ported my existing number and it said the transfer was completed when I was signing up but I still can't receive or send texts and calls (data is working fine). When I called my voicemail it said...
Help, please! Your phone's SMS "address" is your 10-digit number followed by your carrier's SMS gateway. Example if I were using Nextel, that would be my 10 digit number followed by [your number]@messaging.nextel.com. Could you please tell me about...
I went to Walmart almost a month ago an set up a new phone number on autopay. I've lost my sim card since then. I couldn't log into my account because first time verification sends a code to your phone number (which I lost the sim card for). I cal...
Hey community! I have a problem i need to get the money which was Auto-paid by the visa credit card which was set up on autopay unknowingly by me, and hence on the due date of payment which was 16th July it autopaid and rebooted the plan.Now my conce...
Hello everyone, Please help me with this issues: I've bought a sim and $48 voucher in Walmart, today tried to activate it but suddenly got a problem: when I click to make a payment: There is no options to make a payment but I suggest i need to cha...
I just heard about the 4.5gb plan for $40 today, and wanted to take advantage of it. I went into Walmart to pick up a sim, and the guy mentioned that after 30 days it would revert to the previous plan, which is 2gb for $40. I wanted to check if that ...
Shopping for the best PlanI am looking around and know Public Mobile is a decent option. I was looking at creating your own plan option and am trying to rectify why the 90-day option is substantially more expensive than the 30-day plan option. For ex...
I just came back from Walmart for porting of my son phone.They wanted to activate a sim card in their store for inconvience.Even you don't know your current account, they can open your current account and port the number to PM. They also give me a ne...
When I was activating it told me to create an account with a tempotrary number and then port my number. I did that and now it's saying get help from the communities...so her I am. Help please!
I need to activate my SMS service and I can't do that because I can't register online. When I tried to register my number with self service it says my number has been registered already. I would have no idea!!! When I hit forgot password and want to ...
I've used my phone (LG Optimus G pro F240S) with PM network.But recently I tried to edit the build.prop. ro.build.target_country=KR -> CA ro.build.target_operator=SKT -> TLSIt is just looking for the signal and doesn't connect any operator.So, I ...
I was wondering if you need a new SIM card how would you get one ? Would you just order from public mobile and they ship it to you ?
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