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Since activating last week, my talk, text, and data have not worked. I contacted @CS_Agent and after being unable to fix the problem, they eventually submitted a ticket to the Technical department, gave me the ticket number, and said it would get fix...

I activated my sim card yesterday, but didn't test it until today and nothing is working. It says I have a zero balance and no talk, text, or data. However, my account says I do and that everything was charged appropriately. At first it was not charg...