I am changing from an Iphone5s that is activated with PM. I took the SIM out of that phone and put it in the Iphone 6 and it says activation required. I thought it was supposed to work right away. Now what do I do?
I finally was able to talk to the store and they sent me another receipt and I sent it to the people at Bell in the fraud department and they unlocked my phone. Thank you to everyone that helped me. I changed my sim from one phone to the other and i...
Thanks for all you help. I had to get a supervisor at Apple and my phone is locked to Bell. I am having issues getting it unlocked because the imei is not on the receipt. Now apple and bell say that the only way to unlock is to go back to the store w...
I talked with apple support this morning and they said my phone is not locked as she checked it all out and even connected to my phone throught my laptop.
It is brand new and unlocked. I tried turning it off and on and that didn't work. I can't get to the settings to check the apn. The screen comes up activation required and when I choose dismiss it puts up a screen that says that the sim card that is...
