I just received this email from CCTS: The CCTS is unable to accept your complaint about 911 service fee. Your service provider's practices and policies are out of our scope for a complaint . Our Procedural Code can be found here. You may wish to con...
I live in the Yukon, which does NOT have this tax at all. I have never been to NWT. I got a text saying I'll be charged this tax. After multiple chats with support it sounds like I have to check my statements and request a refund for this error that ...
Yukon, NWT and Nunavut share the same area code but are 3 distinct provinces with completely different tax laws. Public Mobile used only the area code rather than the customer address to determine tax collection.
The issue is that I and many others do not live in NWT and we got a message that we will be charged NWT 991 tax. I have never even visited the NWT.We live in the Yukon, which does not charge this tax.Public Mobile used the area code rather than physi...
Below is the response from Public Mobile. Definitely reach out to them. I requested that they send a follow up text to all affected by this error of theirs but they refused. It is up to each individual to notice this and contact support to correct it...
