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Hey @CS_Agent why are you ignoring my ticket and answering other newer tickets first?

Just wondering if anyone who recently received a response from the moderator team could tell me how long after their initial enquiry it was?  Am i looking at 2 days? 1 week? 2 weeks?   Please recent events only, I don't care about what their response...

I figgured I would start a running blog of the events that have happened so far.  For the original topic see here. Today I received a very angry email from a client threatening to fire me due to the fact they can't reach me on my cellphone. I will pr...

1) Trying to simply just login to selfserve.publicmobile.ca today takes 1.3 minutes ++.  This is absolutely unacceptable for a website. 2) Once you've logged in, even following page navigation action takes a similar amount of time. 3) If your card ex...

So far every ticket I have submitted to the mod team has taken 4 - 5 days to get resolved.  Often going full 24 to 48 hours before a single response back.  When receiving a response its some bull**bleep** canned email, and they didn't even bother to ...