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I just got that email as well.Complaint (COMP-01312224) is being moved to the next stage of our process. A Complaints Resolution Officer will be in contact with both parties to explain the next steps in our process.   Sincerely, CCTS Assessment Team

My CCTS complaint was accepted on the 5th. The next day, PM tried to object and CCTS rejected the objection. I'm waiting to see what happens next.

It's not all about loyalty though. We grew their business and in return were promised an incentive. For me the complaint is not about the pricing. It's the fact that many of us brought in many customers with a promise to be rewarded with cash incenti...

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FYI, you first need to file a complaint with Public Mobile as it will ask you this when filing your CCTS complaint.