A Telus technician called me today and said that it is a Public software problem and that they are working on it. He admitted that they are getting a number of complaints, so it's not an individual thing. Hooray! Hopefully, they can fix it soon. In t...
I'm going to have to switch carriers. I had 2 calls today. The first dropped at 6 minutes and the other at 20+ minutes. Too bad because I loved the offerings but the inconsistency isn't acceptable. Sad but true that 1980s technology was more reliable...
A tech support person got back to me last night. They suggested I put my phone on LTE (and I just upgraded to a new 5G plan). He said it's not a network issue because there aren't enough complaints. I said he should read this thread. He also said Wi-...
I'm reading the same complaints on reddit. I've been with Public for 6years but will switch if it's not resolved in the next week. They just escalated my complaint.
CSAgent did a network reset on Friday. That didn't work. It happened again today. 15 minutes into the conversation. Public is making it a new ticket (even though they didn't fix the problem the first time), so I'm repeating all the information to the...
