2 weeks ago - last edited 2 weeks ago by computergeek541
Hello, My payment automatically changed from 20.7to 28.75 on May this month. I didn’t find any rewards on my account.How could I have the same price , please?
2 weeks ago
@turtleTurtle wrote:The new rewards program has started.
You now get 5% back in points, 10 once every year, 1 point for every referral. And you need to manually cash in for $15 off, it is not automatic any more.
This is so well said! Short and right to the point!
2 weeks ago
HI @Yuxian1
We are all going to earn Public Points now and no longer getting the rewards discount
You will pay more now, but you will get Public Points back
And sorry, the old rewards is gone. We cannot get it back.
2 weeks ago - last edited 2 weeks ago
Hey @Yuxian1 where have you been?
Welcome to Public Points. This was announced in March. You should have received the email and SMS by now informing of the changes. And some bonus data.
No more loyalty discounts.
As of this month, you will be loosing the $6 - $8 discount. You will now have to pay your full plan amount upfront each month.
They will give you 5% back on your spending each month.
10 points on your anniversary date.
1 point friend referrals.
1-15 points in helping out in the Community.
When you have accumulated 15 points, you sign into your account and redeem that for $15 off your bill or purchase add-ons.
https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points
2 weeks ago
PM retired the old reward system and everyone will be migrated on the new Public Points system.
https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points
With this new system, you pay the full amount first (with Available Funds on your My Account or via your credit/debit card on the system), and hence you see a higher charge now.
Then PM will give you the points to your point account within 48 hours. Once you collected 15 points, you can redeem $15 bill payment yourself to bring the next payment down.
For what you can earn,
I have to admit not as good as before, but you are still earning, just in a slower pace
Here is more information about the rewards system migration:
https://www.publicmobile.ca/en/bc/get-help/articles/public-points
2 weeks ago
Read this thread.... Probably the same
https://productioncommunity.publicmobile.ca/t5/Get-Support/overcharged/td-p/1194519