@GKPublic wrote:I’m gutted by this change like most of us are, but I’m going to break down the difference here. I’m due to earn one more month of the old rewards: $2 autopay, $2 refer a friend, $5 loyalty (just rolled over to $5 from $4 ☹️) = $9.
New Public Points: 2 points refer a friend, 1.7 points (5% of $34) , about 0.83 points per month paid out on the anniversary date = 4.53 points per month, roughly $4.50 in value.
So for me, the new Public Points are half as good, which isn’t that bad, but my referred family members fare worse with the dropping of the autopay bonus.
My bill is rising from $25 to about $29.50, but in another important way, Public Points are worse: it’s not immediately discounted, so I have to pay $34 plus tax instead of $25 plus tax, then remember to use the points periodically. A good proportion of people will forget about them or not know how to redeem them. Use them or not, we’re paying sales taxes on a higher base.
So that’s why we were holding out on converting to the new points system, and a bucket of data I don’t need for 150 days isn’t worth anything to me, sadly… unless perhaps I downgrade for a few months? Anyone considering this?
As per their email, the Legacy Rewards will be discontinued in May, so I'm definitely going to put off joining the Points system for my payments on the 13th. of this month & again in April.
The email from PM seems to indicate that the change will occur on May 1st., but they've used a strange way to say it, "Starting May". Starting May what? 1st., 15th.?
It leaves me feeling like they can't do the transition all at once, so it might occur over a few days, or they don't yet have a fixed date in May for the switch.
After the switch, I will downgrade from my $35 to a $25 plan. I'm hopeful PM will open the $24 plan to everyone, not just for new activations, because that's the plan I'd prefer to choose to downgrade to.
@Stelawrat wrote:
@Dunkman wrote:
@mischt70 wrote:This is my confusion, it still says on the website "opt in to points " page in My Rewards that you will recieve 1 point per month. What is the real truth on this?
Likely a marketing error. From my understanding, the loyalty bonus points (one time payment - one point per month with PM) was been removed. There use to be an actual section with the welcome bonus points of 5 which actually calculated the actual number of months with PM and the actual number of points that you will earn. Ie. 50 pts for 50 months with PM. We are asking for clarification from PM management.
PM haven't modified the website information shown yet.
The total points I could earn isn't shown though, 36 points in my case. They do show the 10 points I'd earn on this years anniversary date, my fourth year with PM.
From my understanding, Public mobile has removed the one time loyalty perks bonus points (ie, one point per month with PM). Likely a marketing error that we are seeing on our self service account. Keep that screenshot and you may have a valid argument.
@MajorTalent wrote:@golffan I saw this too and it confused me... Earning 1 point per month since May 2014 means 12 months x 10 years - so are we supposed to get 120pts monthly, yearly or as a one time deal for being switched to the points rewarding system?
It's not very clear without showing what the first note is referencing, any thoughts or clarification that anyone can offer would be greatly appreciated
Footnote #1 isn't referenced anywhere on that webpage, but as it's worded identically, it must refer to, "As you know, you'll earn one point for every month you've been with Public Mobile when you join Public Points."
So from my PM join date to my Public Points join date (if I joined voluntarily), 3 years for me, I'd earn a one time bonus of 36 points.
I think what remains unclear is if we wait, allowing PM to complete our transition to the Points system, which according to their email will be sometime in May, will we still get the bonus points (36 in my case), or are they lost?
@Dunkman wrote:
@mischt70 wrote:This is my confusion, it still says on the website "opt in to points " page in My Rewards that you will recieve 1 point per month. What is the real truth on this?
Likely a marketing error. From my understanding, the loyalty bonus points (one time payment - one point per month with PM) was been removed. There use to be an actual section with the welcome bonus points of 5 which actually calculated the actual number of months with PM and the actual number of points that you will earn. Ie. 50 pts for 50 months with PM. We are asking for clarification from PM management.
PM haven't modified the website information shown yet.
The total points I could earn isn't shown though, 36 points in my case. They do show the 10 points I'd earn on this years anniversary date, my fourth year with PM.
@TheRockGamers1 wrote:
Optional versus forced is not the same thing.
This flies in the face of the original email sent when the Point Sytem was introduced.
Get this to the CRTC!
Optional versus forced is not the same thing.
This flies in the face of the original email sent when the Point Sytem was introduced.
I've read all of the posts up to page 16... pretty sure no one has asked this so, can anyone please advise if customers located in Quebec will still receive the $5 off per month, or is this lost as well?
Signed up in July '20 for a $35 plan (- $5 off QC location - $2 Auto pay - $3 Loyalty) = $25 per month currently.
I've had a quick look at other providers & the choices are limited. When the enforced points system comes into effect, I'm leaning towards downgrading my plan to the one PM provides for $25 per month, meaning I'll lose 1 GB of data per month & forfeit the gift of 240 GB special bonus data. I'll get to keep all of my Add-Ons earned over the years = 6 GB data & 1500 minutes INTL Long Distance incl CA & US.
I really wish I could downgrade to the $24 per month plan, currently available for new activations only. I sincerely believe that if PM made that an option, it would compensate a bit for the loss of our legacy rewards, especially so if Quebec residents lose that $5 per month reduction.
I can't imagine that the difference in what the two plans provide would have that great an impact on PM's bottom line. Making it available to everyone would restore a fair amount of the good will PM customers normally have for them. Currently it's being drained away by the enforced point system, combined with the restriction to this attractive plan.
