Over Charged

[SilverTip]

Why was I charged $26.25 this month when I normally pay $21.00?

[Phil_Adelphus]

@SilverTip   You can change your plan to the new $19 with 1GB at 4G speed to lower the cost again.

[turtleTurtle]

The new rewards program has started. No more auto pay or legacy rewards.

You now get 5% back in points, 10 once every year, 1 point for every referral. And you need to manually cash in for $15 off, it is not automatic any more.

[Sansan]

@SilverTip yep, this is the way it is from now on. Please read.

Gotta pay in full each month now upfront.

As of this month, you will be loosing the $6 or $7 discount. You will now have to pay your full plan amount upfront each month. 

They will give you 5% back on your spending each month.

10 points on your anniversary date

1 point per friend referred. 

1-15 points in helping out in the Community. 

No more loyalty.

When you have accumulated 15 points, you sign into your account and redeem that for $15 off your bill. You can also use the points for add-ons starting at 5 points up.

https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points

[KZ1964]

Is it because of PMs new point system.

As of this month, you will be loosing discount. You will now have to pay your full plan amount upfront each month. 

They will give you 5% back on your spending each month.

10 points on your anniversary date

1 point per friend referred. 

1-15 points in helping out in the Community. 

No more loyalty.

When you have accumulated 15 points, you sign into your account and redeem that for $15 off your bill or purchase add-ons.

https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points