2 weeks ago
My plan was upgraded today but it seems like mobile data isn't working. Data is on and nowhere near finished. I have a Huawei Mate 20 Pro.
Thanks!
Solved! Go to Solution.
hi @Deepg821
reboot the phone once
if it still does not work, then please ask support agent to refresh your account
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
