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my purchased add ons don't show on overview account

annaNL
Great Neighbour / Super Voisin
 
2 REPLIES 2

hTideGnow
Mayor / Maire

hi @annaNL 

 

maybe just browser cache, please use Incognito/private/secret mode on your browser to login My Account to confirm the overview details again

  if same,  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437                    

hairbag1
Mayor / Maire

@annaNL 

if the add-on you bought isn't showing up on your account, you may not have successfully made the purchase. Could that be ?

 

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