02-20-2024 09:35 AM
02-20-2024 09:44 AM
hi @annaNL
maybe just browser cache, please use Incognito/private/secret mode on your browser to login My Account to confirm the overview details again
if same, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-20-2024 09:40 AM
if the add-on you bought isn't showing up on your account, you may not have successfully made the purchase. Could that be ?