Voicemail greeting

[Ecr7]

Hi,

I would like my voicemail message when someone calls me to be my voice saying my name and please leave a message, I have gone through the options and recorded and activated this message and well as the busy message. It only works if I decline the call, if I miss the call the person calling hears an automated voice without my name. This is very frustrating does anyone know how to make my personal greeting work when I miss a call??

[Phil_Adelphus]

@Ecr7   By chance is this an iPhone running ios17?  If so it sounds like Apple's Live Voicemail intercepting the calls could be a possibility.  

[HALIMACS]

Interesting it ONLY works if you decline a call.

 Ask the customer support agents to look into this:

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