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Trying to Port number from Rogers and stuck in a limbo

thanh1210
Good Citizen / Bon Citoyen

Dear Operators,

 

I was in the process of porting and was trying to port my number from Rogers. I had received a txt message from PM last night about SIM & Activation and that I need to complete the online form which I can't find. Any help would be appreciated.

 

Thanh

13 REPLIES 13

Rockdaddy22
Retired Oracle / Oracle Retraité
So is it fixed?

Rockdaddy22
Retired Oracle / Oracle Retraité
Perfect

thanh1210
Good Citizen / Bon Citoyen

that number was my orginal PM number which no longer exist

Rockdaddy22
Retired Oracle / Oracle Retraité
Yes please do that immediately

You may want to remove your phone number from your top post, lol.

thanh1210
Good Citizen / Bon Citoyen

i have to wait 3 hours to find out

Rockdaddy22
Retired Oracle / Oracle Retraité
What do you mean, may? Is it fixed 🙂

thanh1210
Good Citizen / Bon Citoyen

problem may have been fixed, please ignore request MODERATORS.

Rockdaddy22
Retired Oracle / Oracle Retraité
I'm glad you think this will help you get service 😉

magical
Great Citizen / Super Citoyen

MIGHT BE XMAS BEFORE YOU HAVE IT WORKING! 12+ DAYS NOW AND COUNTING.

 

PUBLICNOSERVICEMOBILE

Rockdaddy22
Retired Oracle / Oracle Retraité
Just keep using your Rogers sim until this gets sorted out.

thanh1210
Good Citizen / Bon Citoyen

Thanks for the reply, I did that, hopefully things will get resolved shortly, now both phones, my PM and Rogers have the same number but I can't receive calls from my PM phone and can only receive calls from my Rogers phone.

Scavenger29
Good Citizen / Bon Citoyen

Where it says Get Help at bottom of page click Contact us.

then click

Still can’t find the answer?

 

contact us below

 

then push contact  button

 

 

look for None of those seem right?

Then click email us

 

should see a form that asks for sim number and few other questions just fill out and send.

 

 

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