Please help! Experience high frequent call drop.

[Emahsieh]

Hi there,

I have experienced very high frequent call drop. Opened an ticket but the issue still exists and no response from the ticket system…. It’s been very frustrating 

[Emahsieh]

Maybe you are right!

[hTideGnow · Accepted solution]

thanks @Emahsieh 

i think it is either the carrier update or the reinsert sim that fixed it

[Emahsieh]

I read the solutions from this website, and tried most of the solution.  And then it worked.

https://www.online-tech-tips.com/computer-tips/why-your-phone-drops-calls-and-how-to-fix/

[hTideGnow]

thanks @Emahsieh for reproting.

how you fixed it?

[Emahsieh]

Thanks for your reply.  I work from home so just inside my house.  Fortunately, I consulted many solutions online, and finally, I managed to solve the problem on my own.

[Emahsieh]

Thank you for your reply.  I use iphone 13. I wrote to the agent, but they asked more questions, and despite back-and-forth communication, the issue remained unresolved. I consulted many solutions online, and finally, I managed to solve the problem on my own.

[Rastin]

Are your calls being dropped everywhere you go or just in a certain area like your home? How many bars are you getting?

[hTideGnow]

HI @Emahsieh 

what phone you are using?

try to change your network mode to 3G and test again

for the ticket you put in, did you check the community inbox for agent's reply?
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

if no reply, message them again.