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My second email to Public Mobile

crawn1ck
Good Citizen / Bon Citoyen

"I have been charged for the three months. I am very disappointed in your services. I have emailed, wrote in the community, messaged a moderator.....and there has been no help to resolve my issue. The SIM doesn't work. It's not the phone because I put the SIM in another unlocked phone and it didn't work. The account is active, you charged me, so what's the deal???? Is this how you run your business. Either send me a new SIM, fix the original SIM, or send me a full refund."

 

This is ridiculous. They need to check their messages instead of posting promotions that don't work. Can someone from PM please help me with this issue?

1 REPLY 1

jigginsmcgee
Great Citizen / Super Citoyen

Any mods able to jump in on this one? @Shazia_K

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