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How do i get a refund?

Christopherg99
Good Citizen / Bon Citoyen

Purchased the US data addon for $22.60 on Dec 7th.

When in NY state on Dec 9th, this did not work at all.

Even with turning on data roaming on my phone.

 

1 REPLY 1

Phil_Adelphus
Mayor / Maire

@Christopherg99   You would need to contact customer service using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

An agent will reply at the envelope icon top right of this page or tap your avatar and select Messages.

Were you not able to connect to either T-Mobile or AT&T even on 4G/LTE?

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