cancel
Showing results for 
Search instead for 
Did you mean: 

want old plan back

babydee1970
Great Neighbour / Super Voisin

i wanted my old plan back but now i have to go threw here i have no pin now so they cant help me ....says customer service so whats up?

2 REPLIES 2

If you had a plan at Public Mobile more than 90 days ago, the account would have been closed by now.  Unfortunately, that type of caes, you can only choose from the plans that are currently offered to new customers.  You would also have to purchase a new sim card.

 

Or did you change your plan previously and would like the one you had before back?

Luddite
Oracle
Oracle

We need more info to direct you.

a) do you have a Legacy plan?

b) when did you last make a payment?

c) are you able to login to your account?

d) why do you need your PIN?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
Need Help? Let's chat.